Contribute to the creation and implementation of best practice quality vision, strategy, policies, processes and procedures to aid and improve operational performance
Contribute to new business initiatives and projects and review and communicate the impact on Quality activities.
Management of the Quality Engineers and Technicians on day to day basis and the resolution of internal/external quality concerns.
Establish and refine quality sign-off instructions, standards and documentation. Report against agreed quality metrics on a monthly basis.
Lead regular inspection meetings with representatives from appropriate departments to establish an action plan for improving build quality
Respond to customer complaints putting in containment actions, full analysis, poka-yokes (error proofing), and implementing short-term and long-term countermeasures
Update quality documentation and communicate to carry forward lessons learned from quality concerns in new customer contracts
Champion a program for the implementation and sustainment of a continuous improvement culture Ensure that all necessary systems and procedures are in place to satisfy all customer requirements and audits
Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of external certification bodies.
Train others in all aspects of the quality system and application of procedures
Undertake internal and process audits of the Quality Management System (QMS)
In consultation with Supply chain management and DPO team coordinate and plan to reduce non-conforming supplier materials on the production area. Attend various meetings and action/communicate instructions. Perform root cause analysis and resolve problems.
Stay current and up to date on any changes that may affect the supply and demand of needed products and materials and advise others of any impact
Identify business improvement opportunities within the organization
Develop, implement and manage key performance indicators (KPIs) for each area of responsibility. Set department objectives/KPIs and review and assess ongoing performance of direct reports. Ensure KPIs are met by working to the overall plan, including management of, and reporting. Report on achievement of targets and identify any actions required
Ensure the delivery of the People Strategy within area of accountability. Manage, coach and develop a high performing Quality Operations team that meets agreed objectives and which delivers best practice results, added value and continuous improvements
Manage and lead the team, ensuring adequate staffing levels. Consistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviors expected of them.
Prepare the annual Quality budget and forecasts and all Capital Expenditure proposals as well as ensuring compliance with legal standards. Manage the budget from identification to completion of projects
HRBD Jobs a sister concern of HR Bangladesh Limited, a well-founded Human Resource consulting group and Placement Agency structured to offer Human resource engineering and technical consultancy services, managed by a number of qualified professional Human Resource consultants possessing several years of training and vast experience both at home and abroad.